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  • The individuals who post here work at Intuit and are some of the best and brightest. The opinions expressed here, while probably right and certainly smart, are their own, and are not necessarily reviewed in advance by anyone but the individual author. Sometimes, the author is audacious and decides to post an opinion without a buddy reviewing it, and at other times, he or she may seek counsel of a friend. Regardless, these opinions do not necessarily reflect the view of Intuit or any other person or company. Although, since these people are smart to begin with, Intuit might agree with them - or might not.
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September 21, 2005

Message in a Bottle

Ever post to a forum discussion thread and notice a typo after you hit submit? Change your mind about the exact wording? Come across more information on the topic and want to add it?

Until recently, you were S.O.L. on the Community Forums. Yeah, it's a bit frustrating when you can't go in and tweak something that you wrote. You feel like you're stuck in a bottle or a box and can't get out. And that's been the case with Zipingo, on both the ratings and the forum side.

Well, I happen to have administrator access to the forums so I started snooping around. I found I could personally make an immediate change that would enhance a community member's experience. I mean, in most of the forums I frequent on other Web sites, it seems pretty standard...editing in some form, that is. Sure, there are many sites that don't allow edits at all, but I don't go there often.

I suggested to Hisham that we change the Message Editing Policy on the Zipingo Community Forums and he agreed. As soon as I read his email reply, I dropped everything and logged on.

With the click of a button, I enabled editing, within reason. Now "users can edit their message as long as there are no replies to it," effective immediately.

Why didn't I choose the option to edit at any time? Well, after someone replies to your post, you pretty much own your own words. It's a done deal. Discussions have started and it wouldn't be fair if you revised your post. Maybe, the user who replied to your post would end up looking like a dimwit, if you edited retroactively...whatever. I figured a fair compromise was in order between what individual users wanted and what the community expected. So now you know.

For those of you who asked that this be done, your wish is my command.

I updated the Message Editing Policy in forums administration.

Just now.

This very moment.

Really. I promise.

Check it out.

~ ZipingoKim


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